PRIVACY POLICY

Your privacy is of the utmost importance to us. We are committed to safeguarding your personal information. We are also legally obliged to use your information in line with current legislation covering the protection of personal information, including the Data Protection Act 1998 and, as of 25 May 2018, The General Data Protection Regulations.

 

Who are we?

The property is owned and operated by Stella Knowles from Cross Low Farm, Foolow Road, Eyam, Hope Valley, Derbyshire, S32 5QS. Email address: stellaskitchen.bookings@yahoo.com

What information do we collect?

We collect personal identifiable information such as names, addresses, email addresses and telephone number.

How do we collect the information that you give us?

You may provide us with information by completing forms on our website, booking online or by contacting us via email, telephone or other means. We also collect information when you voluntarily complete customer surveys, provide feedback or participate in competitions. Like most websites, when you visit our website(s) we also collect information about usage via cookies, and we also track user and traffic patterns; however, we do not collect personal information via cookies

Cookies - we track user traffic patterns via Google Analytics but we do not correlate this information with personal data about individual users.

Google Analytics - this website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

 

How do we use your information?

We use information about you to process your holiday booking/reservation. We may also use your information to market products and services which we believe would be of interest to you, and for sending out our newsletter. You have the right at any time to stop us from contacting you for marketing purposes, if you wish to opt out, please use the unsubscribe links in the email or contact: stellaskitchen.bookings@yahoo.com

Keeping your data safe.

We adopt best practices and operate secure data networks protected by industry standard firewall and password protection to safeguard personal identifiable information.

Accessing your data.

You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of the information we hold, please email us. There may be a nominal administration charge of £10 to process your request. We want to ensure we have up to date and accurate personal information about you. You can ask us to correct or remove any information you think is wrong by contacting: stellaskitchen.bookings@yahoo.com

Consent

By using this site, you consent to the collection and use of your personal information by Stella Knowles.

Policy Changes

If we decide to change this privacy policy, we will post those changes on this page so that you are always aware of what information is collected, how it is used, and under what circumstances it may be disclosed.

GDPR Compliance

Our website, payment providers and third party hosting companies associated with our operations are all GDPR Compliant. Should you have any queries relating to GDPR Compliance please email: stellaskitchen.bookings@yahoo.com